Regardless of the fact that the hosting service offered by the different companies is nearly the same, every provider has got a personalized platform with its own tweaks and ways to do specific tasks. This is why, an enormous knowledge base would be unbelievably useful both for people with no previous experience and for technically skillful individuals who will eventually learn how particular tasks are executed, but will lose time in the process. The purpose of such a knowledge base is to help make the service fast and simple to use, sparing users loads of time and efforts. The result is more gratified clients, as they can easily find the info they desire, and a lot less work for the help desk support team, because usually the majority of the queries and problems that clients have got are already listed in the knowledge base. In case the articles themselves are expertly written and cover more things, you will be able to discover more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Website Hosting

All website hosting packages that we are offering feature a detailed knowledge base where you can find everything you need to know in regards to your web hosting account. Irrespective of whether you are planning to set up a brand-new MySQL database, to redirect a domain name using an .htaccess config file or to set up an e-mail address on your PC or hand phone, you can just check our step-by-step help articles and all the info that you need will be there. When you open a certain section of your Hepsia Control Panel, you can see articles that are dedicated to the functions that you can access through it. In case you prefer to see the full archive of articles and get acquainted with all the features that Hepsia offers, or only to read general information about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our best to cover any issue that you might possibly confront, but if you do not find the info that you’re looking for, you can always contact us, as our technicians are working day and night.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with elaborate online technical documentation where you will see info about all the features that our in-house built Hepsia Control Panel offers, plus solutions to various questions and challenges that you may encounter. All configuration manuals contain comprehensive descriptions, which suggests that you will not need to worry about omitting something in case you plan to export a database, for instance. The troubleshooting articles encompass a variety of viable causes of particular problems and the solution for each and every one of them, so if you’re unable to send email messages even though you have the right outgoing mail server settings, for example, you can quickly discover what the reason might be and fix the problem with a couple of clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in every section. In case you’d rather check out all help articles, you can use the Help menu, which is located in the top right corner of the page.