One of the typical reasons to get a hosting server of your own is the fact that you'll have full control over the software environment and you could install anything you would like. This will allow you to run apps which require certain software to be present on the hosting server, which is not possible with a shared hosting server in which you can install software only within the account, but not on a root level. If you are not very experienced with this sort of matters, nevertheless, you might encounter issues due to the fact that managing a hosting server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our admins can deal with different tasks which should be carried out or can resolve many problems that you may face.

Installation and Troubleshooting in VPS Hosting

The upgrade is obtainable with all virtual private server packages we offer and you can add it either during the signup or at any time later via your billing CP. It features one hour of custom work on your hosting server, so our administrators could help you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in the event that it doesn't work correctly, so you'll not need to waste time to discover what's wrong since they can help you in a very quick and expert way. Because this is a one-time upgrade, you'll be able to get it just when you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is helpful when you can't do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Web Hosting

You could add the upgrade to any of the dedicated web hosting we offer at any time that you need it. If you need any custom work from our admins as soon as your hosting server is set up, you'll be able to get the upgrade during the server signup procedure, or if you need something to be performed later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features sixty minutes of work from our admins on your server, so in case you come across any difficulties to install a third-party piece of software or some program gives errors and doesn't work the way it should, our professionals will be able to help you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it comes with.