Live Chat Support in Website Hosting
As we acknowledge the fact that a great number of issues are often resolved when you chat with a live person, we provide a live chat service for all our potential and current clients. Our chat is available every day and our support representatives will assist you with a number of questions and situations. In case you aren't our client yet, you're able to learn more about our website hosting plans and the web hosting environment in general so that you can be certain that your web sites will run effectively on our servers. If you already have an account and you have some questions or you encounter any kind of troubles with some of our solutions, you can get in touch with us through our live chat and we can provide you with the required info or assist you to troubleshoot the problem. You'll have to open a trouble ticket for certain issues which need more time or the assistance of a sysadmin, still for a lot of basic troubles you will receive help right away.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is accessible to all our potential and present customers. In case you are searching for a new web hosting account, you're able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting so that you can select the perfect package for your sites. In the event that you already have an account with us, we'll be able to assist you timely with general, billing and first-level techissues. Even though in some instances you may have to open a support ticket because there're issues that cannot be resolved through a live chat, we can assist you with various standard jobs, for example setting up an e-mail account in an email client or forwarding one domain to another. Thus, you'll receive quick support and you'll save plenty of time.