Phone Support in Website Hosting
Since we have live telephone support 14 hours a day, you're able to get in touch with us and talk to our customer support representatives to get more information about all website hosting packages that we offer and ensure that our servers match the system requirements for your websites prior to buying anything. For your benefit, we have phone numbers on 3 continents so that you are able to call the one nearer to you - in the United States of America, the UK or Australia. In case you are already an existing customer, you'll be able to call us about general and billing matters, and even about some tech matters. In case the issue is strictly technical or it can take longer time to investigate, you'll have to use our ticketing system, that will enable both you and our tech support team to monitor the info supplied by each side.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there is always someone to assist you when you have any questions about the semi-dedicated server packages that we offer. Whether you wish to find out more about the plans, you have a billing issue or some general problem, you can just give us a call. Although some more complex troubles could require a ticket to give some time to our technical support crew to investigate, we can assist you with various technical questions over the phone as well, saving you time and efforts. Since we have data centers on three continents - in the U.S.A., Great Britain and Australia, we have local phone lines in these countries as well. If you're in another country, we also have an international number where you can reach us.