1 hour ticket response
Our team of technicians is committed to providing prompt answers to each of your questions. We’ll examine your customer support ticket the second it is submitted and will get back to you with a solution to the problem within less than one hour after the technical support ticket submission. In reality, our average trouble ticket response time is twenty minutes.
A Top–Quality Help Desk Service
Each member of our help desk team has lots of years of experience in the website hosting packages business and the majority of them have worked for us for at least five years. They all are ready to respond to all your requests in the most proficient manner possible.
A User–Friendly Help Section
Incorporated into the Online Control Panel is an easy–to–browse Help Center section, which offers different information sources. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and site management articles, watch our educational video tutorials or take a look at the F.A.Q. section.
